In a strategic marketing plan that I put together for a client last year, I wrote that the term Marketing refers to a great many activities, including market research, brand management, customer service, sales, promotions, public relations and advertising. Drawing on extensive research, I also emphasized the need to unify those activities around a common strategy, driven by a thorough, up-to-date understanding of a company and its brand. I just read several stories from the special report in the July issue of CMO Magazine entitled The Sales-Marketing Culture Clash. I recommend reading the report, and this definition of Marketing from Wikipedia.
Read moreIs sales marketing’s spouse, or its offspring?